The Order Confirmation screen will show how much was charged to each Family Video Gift Card, as well as its remaining balance.Ĭan I use my Gift Card to buy another Gift Card?įamily Video Gift Cards cannot be used to purchase other Family Video Gift Cards. Family Video Gift Cards are used in the order they are entered. Yes, you can use up to 5 Family Video Gift Cards on an order. Once your card has been deactivated, we will reissue you a new card holding the old card's unspent balance.Ĭan I use multiple Gift Cards on one order? If your Family Video Gift Card is lost or stolen, contact Customer Service. How much money can I put on my Gift Card?įamily Video Gift Cards can be purchased/reloaded for any whole dollar amount from $1 to $100. You will be asked to sign-in to your account in order to check your balance.
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(View our full Return Policy.)Ĭlick here. Refunds go directly back to your Gift Card and are available immediately. The same way you return any online purchase to us - within 30 days of receipt, any unopened item may be returned for credit or exchange. How do I return something I bought online with my Gift Card? You can enter the 16-digit number on the back of your Gift Card in the "Gift Card Number" field. When you are in the checkout process, there is a field for Gift Cards on the payment page (the same page where you enter coupon/credit card information). If your purchase price is less than the amount on your Family Video Gift Card, the remaining balance will be available for future purchases.
What if my online purchase is less than the amount on my Family Video Gift Card?
If your purchase price exceeds the amount on your Family Video Gift Card, we will charge your credit card for the remaining amount. What if my online purchase is greater than the amount on my Family Video Gift Card? For a list of stores near you, use our Store Locator page. At this time, Family Video Gift Cards cannot be reloaded online. The amount on the card will only decrease as items are purchased.įamily Video Gift Cards can be reloaded at any Family Video store nationwide. There are no dormancy fees on the balance of Family Video Gift Cards. The amount on the card will only decrease as items are purchased.Īre there any dormancy fees on Family Video Gift Cards? For a list of stores near you, use our Store Locator page.įamily Video Gift Cards never expire. Where can I use my Family Video Gift Card?įamily Video Gift Cards can be redeemed online at or in-store on any of Family Video's 550+ stores nationwide. For all the Gift Cards we offer online, click here. For a list of stores near you, use our Store Locator page.įamily Video Gift Cards can be purchased online in several whole dollar amounts. Family Video Gift Cards can be purchased in any of our 750+ Family Video stores, in any whole dollar amount from $1 to $100.